True Fitness and True Spa centres close down in Malaysia
TRUE Fitness and True Spa outlets in Malaysia were shuttered abruptly today, following the company’s sudden closures of True Fitness and True Yoga outlets in Thailand yesterday (June 9).
The company’s announcement to customers in Malaysia said that the business is “no longer financially viable due to evolving market conditions”.
True Fitness Malaysia said on the website that it has purchased memberships and personal training sessions for its members to redeem from Chi Fitness, a different fitness centre that has yoga, pilates and muay thai classes.
Affected customers can only redeem their fitness sessions after July 3. True Fitness Malaysia said that “The validity of these redemptions would be for 24 months from July 3, or until all membership months and personal training sessions have been utilised.”
A spokesman from True Group told the Straits Times that it’s still business as usual for True Fitness Singapore.
Many have taken to social media to air their grievances.
This is not the first time that an international fitness chain has ceased its operations abruptly.
On July 20, last year, California Fitness announced that all its Singapore branches would be closed. Just a week before, it had closed all 12 outlets across Hong Kong. The company faced severe backlash as it did not have enough money to refund customers.
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