June 28, 2017

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Changi Airport Group

by Sharanya Pillai

IN THE aftermath of Changi Airport Group’s (CAG) response to the fire at Terminal 2 (T2), the report card is mixed.

There was some praise for CAG’s response. Aviation experts approved of the move to shut down the entire terminal, even though the the Singapore Civil Defence Force (SCDF) said that the fire, which was in a room storing air-conditioning equipment, was “small”. While some have pinpointed the airport’s open design as a contributing factor to the spread of the smoke, another expert conceded that the “benefits of an open design outweigh the fire problems”.

Meanwhile, the SCDF was lauded by Prime Minister Lee Hsien Loong for dealing with two other fires on the same day, in Punggol Field and a Woodlands condominium.

So far, so good. CAG, however, is still battling flames over its communications strategy, with some people noting that passengers could have been notified earlier, and the transfer of passengers from T2 to T3 managed better. CAG has acknowledged the delay, but a few questions also remain, such as how exactly the fire started and whether it could have been prevented.

As more details trickle in, we look at some key numbers about the incident.

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30 minutes was how long it took for an evacuation to be ordered by the chief of the Airport Emergency Service after the fire was detected.

15,000 is the estimated number of people, including airport staff, evacuated from T2.

40 is the number of T2 flights affected.

1,000 is the estimated number of people stranded on the tarmac, and

4 hours is how long they were stuck there before being transferred to T3.

1 hour was how long the SCDF took to put out the fire.

1 hour lapsed between the detection of the fire and CAG posting social media updates on Facebook and Twitter about the situation.

Another hour later, CAG announced on social media that T2 flights will be moved to T3.

7 is the number of people provided with medical assistance. Three were taken to Changi General Hospital for smoke inhalation, while four were treated at the airport clinic.

3 is the number of units damaged in T2. Restaurants Chutney Mary and Nando’s on the third floor suffered water damage from the sprinklers while an office on the fifth floor was flooded.

8 hours 50 mins was approximately how long T2 was shut down for.

Some 24 hours after the scare, the world’s best airport is up and running again, with the exception of the damaged eateries. CAG said that it is continuing investigations with the authorities.

 

 

Featured image by Wikimedia user Terence Ong CC BY-SA 3.0.

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Jack Skellington alarm clock with hands pointing at 8:30

IT’S Wednesday, August 5 and aiyeoyeo….we’re awash in soya bean milk. So BreadTalk‘s little stealth of hand was caught on camera: a staff member pouring Yeo’s brand of soya bean milk into bottles which had labels that said “freshly prepared” on the them. The excuse: Those bottles were supposed to be for its fresh juice. You’re better off buying one-litre cartons of Yeo’s for $1.50, compared to $1.80 for BreadTalk’s “freshly prepared” 350ml of the same. Unless, of course, you want to keep the bottle as a souvenir…Which brings us to this question: How many other food and beverage outlets are passing off other people’s fresh stuff as their own?

Besides food, the other thing that rouses Singaporean’s ire is dirty places. That’s the top complaint of people who went to the Municipal Services Office to get something done in their neighbourhoods, like leaves and litter in drains. There are also requests to add footpaths, remove trees and so forth in areas that seem to fall into no man’s land (residents’ confusion about which agency is in charge). That’s small stuff you say? Here’s a big one: The G is going to co-fund the building of Changi Airport Terminal 5, which will cost billions. The Changi Airport Group was actually hoping that the G would foot the entire bill…but alas, it is not to be.

Here’s something for those who are thinking of going to Johor from next month. You have to pre-register your vehicles. You can go to Malaysia’s Road Transport Department website to do so from August 15. You’ll get a radio frequency identification card, costing RM10 (about S$3.60) that’s valid for five years. Then you can zoom in to Malaysia for a one-month free trial. From October 1, you’ll be charged RM20 (S$7.16) per entry, using Malaysia’s Touch n Go card.

The Singapore G is a bit pissed at the levy and the pre-registration, noting that it’s only for cars entering Johor, that is, it’s targeted at Singapore-registered vehicles. In other words, if Malaysia wants to be non-discriminatory, it should do the same for all vehicles entering Malaysia, including those crossing the Thai border. It is threatening to match the levy. Yes, there’s plenty of tit-for-tat history between the two countries and you can read about it here.

Looks pretty messy to own a car right? Watch out for COE tender prices that will come out today.

 

Featured image by Shawn Danker.

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